Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our shoosh service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (encrypted)
• Business Information: Company name, contact email
• Service Configuration: Settings and preferences you configure

2.2 Information Automatically Collected

• Usage Data: Service interactions, feature usage, timestamps
• Content: Data you generate or upload while using the service
• Technical Data: IP addresses (for security), browser type, device information

2.3 Payment Information

• Payment data is processed by our payment provider
• We do NOT store full credit card numbers
• We store transaction IDs and purchase history for accounting purposes

3. How We Use Your Information

We use your information to:

• Provide and maintain the service
• Process payments and manage your account
• Prevent fraud, abuse, and security threats
• Send important service updates
• Improve and develop our service
• Comply with legal obligations

4. Third-Party Services

We rely on trusted third-party providers for hosting, payment processing, authentication, and other operational needs. Your data is shared with these providers only as necessary to deliver the service. Each provider is governed by its own privacy policy.

5. Data Security

We implement industry-standard security measures:

• Encryption: All data encrypted in transit (HTTPS/TLS)
• Access Control: Row Level Security (RLS) in database
• Authentication: Secure password hashing
• Rate Limiting: Protection against abuse and DoS attacks
• Regular Updates: Security patches applied promptly

6. Data Retention

• Account Data: Retained while your account is active
• Usage Data: Retained as needed to provide and improve the service
• Deleted Accounts: Personal data deleted within 30 days of account closure, except records required for legal or accounting purposes

7. Your Rights (GDPR & CCPA)

You have the right to:

• Access: Request a copy of your data
• Correction: Update incorrect information
• Deletion: Request account and data deletion
• Export: Download your data in portable format
• Opt-Out: Unsubscribe from marketing emails

To exercise these rights, contact the service administrator.

8. Cookies

We use essential cookies for:

• Authentication (keeping you logged in)
• Security (CSRF protection)
• Preferences (dark mode, language)

We do NOT use tracking or advertising cookies.

9. Children's Privacy

Our service is NOT intended for users under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

For privacy questions or concerns, please contact us at shoosh@gmail.com